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Confidentiality declaration

1. General remarks

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The following remarks explain in simple terms what happens to your personal data when you visit our website. Personal data is all data that allows you to be personally identified. Further information on data protection can be found in the privacy statement below.


The processing of data on this website is carried out by the site operator, whose contact details you will find in the legal notice of the site.

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How do we collect your data?

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Some data is collected as a result of your communication of it, for example by entering it in a contact form. Others are automatically collected by our IT systems when you visit the website. These are essentially technical data (e.g. internet browser, operating system or time at which a page is viewed). The collection of this data is done automatically as soon as you access our website.

 

For what purposes do we use your data?

 

Part of the data is collected to ensure the error-free provision of our website. Others can be used to analyze your user behavior.

 

What are your rights in relation to your data?

 

You have the right at any time to receive free information about the origin, recipient and purpose of your stored personal data. You also have the right to request the rectification, blocking or erasure of this data and have a right of appeal to the competent supervisory authority.

 

Analysis tools and third-party tools

 

Your surfing behavior can be statistically analyzed when you visit our website, mainly by means of cookies and analysis programs. The analysis of your surfing behavior is usually carried out anonymously, i.e. the surfing behavior cannot be traced back to you. You can object to this analysis or prevent it by refraining from using certain tools.

 

2. Mandatory information

 

Data protection

 

The operators of this website take the protection of your personal data very seriously. We treat your personal data confidentially and in accordance with Luxembourg and European legal provisions relating to data protection, including the General Regulation on the Protection of Personal Data (N°679/2016/EU) (hereinafter “GDPR”) ), as well as this privacy statement.
 

Various personal data is collected when you use this website. Personal data is data that allows you to be personally identified. This privacy statement explains what data we collect and for what purposes we use it. It also explains how and for what purpose.
 

We would like to draw your attention to the fact that the transfer of data over the Internet (for example when communicating by e-mail) may have security gaps. It is impossible to completely protect the data against access by third parties.

 

Information about the responsible body

 

The body responsible for processing data on this website is:
FERIN sarl
13, Zone Industrielle 
L-9166 Mertzig
Phone Number: + 352 37 19 09
Email address: info@ferin.lu


The responsible body is the natural or legal person who, alone or together with others, decides on the purpose and means of the processing of personal data (e.g. names, e-mail addresses, etc.).

 

Revocation of your consent to data processing

 

Many data processing operations are only possible with your express consent. You can revoke your consent at any time; all you have to do is send us an informal e-mail. The revocation does not affect the legality of the data processing processes carried out before said revocation.

 

Right of appeal to the competent supervisory authority

 

In the event of a data protection breach, the data subject has a right of appeal to the competent supervisory authority. The competent supervisory authority for questions relating to data protection is the CNPD (National Commission for Data Protection): https://cnpd.public.lu/fr.html

 

Right to data portability

 

You have the right to retrieve or hand over to a third party the data that we process automatically on the basis of your consent or in fulfillment of a contract, in a commonly used and machine-readable format. Any request from you for the direct transfer of data to another controller will only be executed if such transfer is technically possible.

 

Information, blocking, deletion

 

Within the framework of the legal provisions in force, you have the right at any time to obtain information free of charge about the personal data concerning you which have been stored, their origin and recipient as well as the purpose of the data processing, and, where applicable, a right to rectification, blocking or erasure of this data. If you have any questions about this or any other aspect of personal data, you can contact us at any time at the address given in the legal notice.

 

Opposition to advertising e-mails

 

It is hereby prohibited to use the contact details published within the framework of the legal notice to send advertising and information material not expressly requested. The operators of this website expressly reserve the right to take legal action in the event of the unsolicited sending of advertising information such as spam.

 

3. Data collection on our website

 

Cookies

 

Web pages sometimes use so-called “cookies”. Cookies do not damage your computer in any way and do not contain any viruses. Cookies serve to make our offer more user-friendly, effective and secure. Cookies are small text files which are stored on your device and stored in your browser.
 

Most of the cookies we use are so-called “session cookies”. They are automatically deleted at the end of your visit. Other cookies remain stored on your device until you delete them. These cookies allow us to recognize your browser on your next visit.
 

You can set your browser so that you are informed about the setting of cookies, only allow them in specific cases, exclude the acceptance of cookies in certain cases or generally and activate the automatic deletion of cookies when you close your browser. Disabling cookies may restrict the functionality of this website.
 

Cookies, which are necessary for the execution of the electronic communication process or for the provision of certain functions that you wish to use (e.g. the “Shopping cart” function), are stored in accordance with Article 6, paragraph 1 , point f), of the GDPR. The website operator has a legitimate interest in the storage of cookies so that the provision of its services is technically error-free and optimized. Insofar as other cookies (e.g. cookies used to analyze your surfing behavior) are stored, they will be treated separately in this privacy statement.

 

Contact form

 

If you send us a request via the contact form, we will save the information given in the said form, including the contact details you have entered there, so as to process your request and in the event of additional questions. This data will not be transmitted without your consent.
 

The data entered in the contact form are therefore processed exclusively on the basis of your consent (Article 6(1)(a) GDPR). You can revoke your consent at any time; all you have to do is send us an informal e-mail. The revocation does not affect the legality of the data processing processes carried out before said revocation.
 

We store the data you enter in the contact form until you revoke your consent or until the purpose for storing the data expires (e.g. once your request has been fully treated). Binding legal provisions – in particular retention periods – remain unaffected.

 

Partner contact form

 

For all the objects for sale indicated on our site, it is possible to send us a message via a specific contact form to have information on the object in question. The personal data (first name, last name and e-mail address) collected via this form is sent directly to our real estate partners so that they can contact you. These data are not recorded or stored by the data controller, but processed and stored by our business partners.

 

Data processing (customers and contracts)

 

We collect, process and use personal data only insofar as they are necessary for the establishment, content development or modification of the legal relationship (permanent data). For this, we rely on Article 6(1)(b) of the GDPR, which permits the processing of data where it is necessary for the performance of a contract or pre-contractual measures. We collect, process and use personal data relating to the use of our web pages (usage data) only to the extent necessary to offer or invoice the service to the user.
The customer data collected is deleted after the end of the mandate or the end of the commercial relationship. Statutory retention periods remain unaffected.

 

4. Analysis tools and advertising

 

Google Analytics

 

This website uses functions of the web analysis service Google Analytics. The provider is Google Inc., 1600 Amphitheater Parkway, Mountain View, CA 94043, USA.
Google Analytics uses so-called “cookies”. Cookies are text files which are stored on your computer and which enable the way in which you use the website to be analysed. The information generated by these cookies about your use of the website is usually transmitted to a Google server in the United States, where it is saved.
 

Google Analytics cookies are stored on the basis of Article 6(1)(f) GDPR. The website operator has a legitimate interest in analyzing user behavior in order to optimize its website and advertising.

 

Facebook Pixel

 

With the help of the Facebook pixels, Facebook can on the one hand determine the visitors of our online offer as a target group for the display of advertisements (so-called “Facebook advertisements”). Therefore, we use Facebook pixels to display Facebook advertisements that we place only to Facebook users who have shown interest in our online offer or who have certain characteristics (eg interest in certain topics or products visible on the sites visited) that we pass on to Facebook (“Custom Audiences”). With the help of Facebook pixels, we also want to ensure that our Facebook advertisements correspond to the potential interest of users and do not appear annoying. Facebook pixels also allow us to track the effectiveness of Facebook advertisements for statistical and market research purposes by checking whether users were returned to our website after clicking on a Facebook advertisement (so-called the “conversion measure”).

  • Types of data processed: Usage data (e.g. websites visited, interest in content, access times), metadata/communication (e.g. device information, IP addresses), location (data indicating the location of an end user’s end device).

  • Data subjects: Users (e.g. website visitors, users of online services), interested parties.

  • Purposes of processing: Tracking (e.g. profiling of interests/behaviour, use of cookies), remarketing, evaluation of visit campaigns, interest-based marketing and behavioral marketing, profiling (creation of user profiles), conversion measurement (measurement effectiveness of marketing measures), reach measurement (e.g. access statistics, visitor recognition), target group training (determination of relevant target groups for marketing needs or other content production), inter- dimensional (inter-device processing of user data for marketing purposes).

  • Security measures: IP masking (pseudonymization of the IP address).

  • Legal basis: Consent (Art. 6, §1 GDPR), legitimate interests (Art. 6, §1 GDPR).

  • Opt-out: We refer to the data protection information of the respective providers and to the possibilities of objection indicated to the providers (so-called “opt-out”). If no explicit exclusion option has been specified, it is possible to disable cookies in your browser settings. However, this may restrict the functions of our online offer. We therefore recommend that you use the following additional opt-out options, which are offered to you in summary for the respective domains:

  • Europe: https://www.youronlinechoices.eu.

  • Canada: https://www.youradchoices.ca/choices.

  • United States: https://www.aboutads.info/choices.

  • Interregional: http://optout.aboutads.info.

 

IP anonymization

 

We have activated the IP anonymization function on this website. This means that your IP address will be truncated by Google within member states of the European Union or in other states party to the Agreement on the European Economic Area before being transmitted to the United States. The full IP address will only in exceptional cases be transmitted to a Google server in the USA and truncated there. On behalf of the operator of this website, Google will use this information to evaluate your use of the website, to compile reports on the activities carried out on the website and to provide additional services related to the use of the website and internet for the website operator. The IP address transmitted by your browser via Google Analytics will not be combined with other data held by Google.

 

Browser plug-in

 

You can prevent the storage of cookies by setting your browser accordingly; however, we draw your attention to the fact that in this case you may not be able to use all the functions of this website. You can also prevent the collection of the data generated by the cookie about your use of the website (including your IP address) and the processing of this data by Google by downloading and installing the browser plug-in available under the following link: https://tools.google.com/dlpage/gaoptout?hl=en

 

Opposition to data collection

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You can prevent the collection of your data by Google Analytics by clicking on the following link. An opt-out cookie will be set to prevent your data from being collected on future visits to this website: deactivate Google Analytics Further information on handling user data with Google Analytics can be found in Google’s privacy policy: https://support.google.com/analytics/answer/6004245?hl=en

 

Order data processing

 

We have entered into an order data processing contract with Google and fully comply with the strict guidelines of the data protection authorities when using Google Analytics.

 

Demographics on Google Analytics

 

This website uses the “Demographics” function of Google Analytics. This makes it possible to produce reports including information on the age, gender and interests of people visiting the site. This data comes from targeted advertising from Google as well as visitor data from third-party providers. This data cannot be assigned to a specific person. You can deactivate this function at any time using the ad settings in your Google account or generally refuse the collection of your data by Google Analytics, as explained under the point “Opposition to data collection”.

 

Services and service providers used:

 

5.Newsletter

 

Newsletter data

If you wish to receive the newsletter offered on the website, we need your e-mail address as well as information that allows us to verify that you are the owner of the e-mail address provided and consent to receive the newsletter. . No other data will be collected, or only on a voluntary basis. These data will only be used to send the requested information and will not be transferred to third parties
The data entered in the newsletter registration form is processed exclusively on the basis of your consent (Article 6(1)(a) GDPR). You can revoke your consent to the storage of data and e-mail address as well as their use for the purpose of sending the newsletter at any time by using, for example, the unsubscribe link in the newsletter. The revocation does not affect the legality of the data processing processes carried out before said revocation.
 

We store the data collected for the purpose of sending the newsletter until you unsubscribe from the newsletter and delete it after you unsubscribe. Data stored for other purposes (e.g. e-mail addresses for the members area) remain unaffected
 

Double opt-in process: Registration for our newsletter takes place in principle within the framework of a so-called Double-Opt-In-Procedure. This means that you will receive an email after registration asking you to confirm your registration. This confirmation is necessary so that no one can register with external email addresses. Registrations for the newsletter are recorded in order to be able to prove the registration process in accordance with legal requirements. This includes storing the registration and confirmation time as well as the IP address. Likewise, changes to your data registered with the shipping service provider are noted.
 

Deletion and limitation of processing: We may keep deleted email addresses for up to three years based on our legitimate interests before deleting them in order to be able to prove a previously given consent. The processing of this data is limited to the purpose of a possible defense against claims. An individual request for deletion is possible at any time, provided that the prior existence of consent is confirmed at the same time. If there is an obligation to constantly observe contradictions, we reserve the right to store the e-mail address solely for this purpose in a blacklist.
 

The safeguarding of the registration procedure is done on the basis of our legitimate interests in order to prove that it has run smoothly. If we commission a service provider to send emails, we do so on the basis of our legitimate interests in an efficient and secure dispatch system.
 

Information on legal bases: The newsletter is sent on the basis of the recipient’s consent or, if consent is not required, on the basis of our legitimate interests in direct marketing, provided and insofar as the law allows this, for example in the case of an existing customer advertisement. If we commission a service provider to send emails, we do so based on our legitimate interests. The registration process is recorded on the basis of our legitimate interests to prove that it took place in accordance with the law.
 

Content: Information about us, our services, promotions and offers.
Performance measurement: The newsletters contain a “web beacon”, i.e. a pixel-sized file, which is retrieved from our server or, if we use a shipping service provider, from its server when the newsletter is opened. During this recovery, technical information, such as information about the browser and your system, as well as your IP address and the time of recovery, is first collected.
 

This information is used for the technical improvement of our newsletter on the basis of technical data or target groups and their reading behavior depending on their viewing locations (which can be determined using the IP address) or access time. This analysis also includes determining whether newsletters are opened, when they are opened and which links are clicked. For technical reasons, this information can be assigned to the individual newsletter recipients. However, we make no effort, if any, nor the dispatch service provider, to observe individual users. Rather, the evaluations serve us to recognize the reading habits of our users and to adapt our content to them or to send different content according to the interests of our users.
 

The evaluation of the newsletter and the measurement of performance are carried out, subject to the express consent of the users, on the basis of our legitimate interests in order to use a user-friendly and secure newsletter system, which serves both our commercial interests and user expectations.
A separate revocation of the performance measurement is unfortunately not possible, in which case the entire newsletter subscription must be canceled or contradicted.
 

Types of data processed: inventory data (e.g. names, addresses), contact data (e.g. email, phone numbers), meta/communications data (e.g. device information, IP addresses ), usage data (e.g. websites visited, interest in content, access times).
Persons Affected: Customers and Contacts.
Purpose of processing: Direct marketing (e.g. by email or post).
Legal basis: Consent (Art. 6, §1 GDPR), legitimate interests (Art. 6, §1 GDPR).
 

Possibility of objection (Opt-Out): Opt-out: You can cancel the receipt of our newsletter at any time, i.e. revoke your consent or object to further receipt. You will find a link to cancel the newsletter at the end of each newsletter or you can use one of the contact options listed above, preferably by e-mail.
Services and service providers used.
 

Mailchimp: Email marketing platform; service provider: ”Mailchimp” – Rocket Science Group, LLC, 675 Ponce De Leon Ave NE #5000, Atlanta, GA 30308, USA; Website: https://mailchimp.com; Privacy Statement: https://mailchimp.com/legal/privacy/; Privacy Shield (Ensuring the level of data protection when processing data in the United States): https://www.privacyshield.gov/participant?id=a2zt0000000TO6hAAG&status=Active.

 

6. Plugins and tools

 

Youtube

 

Our website uses plug-ins from the YouTube site, operated by Google. The site operator is YouTube, LLC, 901 Cherry Ave., San Bruno, CA 94066, USA.
When you visit one of our pages with a YouTube plug-in, a connection is established with the YouTube servers. The history of the pages of our site that you have consulted will thus be transmitted to the YouTube server.
 

If you are logged into your YouTube account, you allow YouTube to directly assign your surfing behavior to your personal profile. You can prevent this by logging out of your YouTube account.
The use of YouTube is in the interest of an attractive presentation of our online offers. This is a legitimate interest within the meaning of Article 6(1)(f) GDPR.
 

Further information on the handling of user data can be found in YouTube’s privacy policy at: https://www.google.com/intl/en/policies/privacy

 

Google web fonts

To ensure the uniform display of fonts, this site uses so-called web fonts, which are provided by Google. With each page call, your browser loads the required web fonts into your browser cache to display texts and fonts correctly.
To do this, the browser you use must connect to Google’s servers. Google will thus be informed that your IP address has been used to visit our website. The use of Google web fonts is in the interest of a uniform and attractive presentation of our online offers. This is a legitimate interest within the meaning of Article 6(1)(f) GDPR.
 

If your browser does not support web fonts, your computer will use a default font.
More information about Google web fonts can be found at https://developers.google.com/fonts/faq and in Google’s privacy policy. https://www.google.fr/policies/privacy/

 

Geoportal

This site uses the Luxembourg Geoportail map service. The supplier is the Administration du Cadastre et de la Topographie, 54, avenue Gaston Diderich, L-1420 Luxembourg.
Your IP address must necessarily be registered to allow the use of the functions of the Geoportal. This information is generally transmitted to a Geoportal server where it is recorded. The provider of this site has no influence on this data transfer.
 

The use of the Geoportal is made in the interest of an attractive presentation of our online offers and the ease of finding the places indicated on our website. This is a legitimate interest within the meaning of Article 6(1)(f) GDPR.
 

Further information on handling user data can be found in the Geoportail Privacy Policy: https://www.geoportail.lu/en/about-us/terms-conditions/.

 

7. Social networks

 

Each access to one of our profiles on social networks (Facebook, Instagram, LinkedIn, YouTube) generates various data, relating for example to the amount of data transmitted, the IP address used or the time at which this access took place. venue. The technical access as well as the subsequent use of the data generated when accessing one of our profiles on social networks is basically handled by the operators of these social networks. We do not have access to the usage data collected and cannot determine how this data is used by the different operators. We can therefore also not be held responsible for the way this data is handled from a data protection point of view. We nevertheless draw your attention to the fact that the data processing carried out by Facebook, Instagram, LinkedIn or YouTube may take place outside the European Union or the European Economic Area. Please contact the operators directly for further details on how they handle the data collected.
 

The operators of social networks exclusively transmit to us statistical and anonymous analyzes concerning the accesses to the profile that we have opened on their networks. We also see, like any other user, the messages posted by individuals on these profiles. We do not perform any further analysis of this data.
We would like to draw your attention to the fact that the messages you post on the profiles we have on these social networks are basically available worldwide.
 

Further information on how Facebook handles your data can be found here: https://www.facebook.com/full_data_use_policy Further information on Instagram’s handling of your data can be found here: https://help.instagram .com/519522125107875?helpref=page_contentYou can find more information about LinkedIn’s handling of your data here: https://www.linkedin.com/legal/privacy-policyYou can find more information about the handling of your data by YouTube here: https://www.youtube.com/static?template=termsWe draw your attention to the fact that user data may be processed outside the European Union. This could lead to risks for users, for example because it could be more difficult to enforce user rights. With regard to US providers who are certified under the Privacy Shield or who offer comparable guarantees of a secure level of data protection, we would like to point out that they thereby undertake to comply with Community data protection standards.
In addition, user data is usually processed within social networks for market research and advertising purposes. For example, user profiles can be created based on user behavior and the resulting interests. Usage profiles can also be used, for example, to place advertisements inside and outside the networks that are presumed to correspond to the interests of users. For this purpose, cookies are usually stored on the user’s computer, in which the usage behavior and the interests of the user are stored. Furthermore, data may also be stored in user profiles independently of the devices used by the users (in particular if the users are members of the respective platforms and are logged in there).
For a detailed description of the different forms of processing and the opt-out options, please refer to the data protection declarations and information provided by the respective network operators.
We also point out that in the case of requests for information and the assertion of the rights of the data subjects, these can be invoked most effectively with the providers. Only providers have access to user data and can directly take appropriate action and provide information. If you still need help, you can contact us.
 

Types of data processed: inventory data (e.g. names, addresses), contact data (e.g. email, phone numbers), content data (e.g. text input, photos, videos), usage data (e.g. websites visited, interest in content, access times), meta/communication data (e.g. device information, IP addresses).
Data subjects: Users (e.g. website visitors, users of online services).
Purposes of processing: contact requests and communication, tracking (e.g. interest/behavioural profiling, use of cookies), remarketing, reach measurement (e.g. access statistics, recognition of returning visitors).
Legal bases: Legitimate interests (Art. 6 §1 GDPR).
 

Services and service providers used:
Instagram: Social Network; Service provider: Instagram Inc., 1601 Willow Road, Menlo Park, CA, 94025, USA; Website: https://www.instagram.com; Privacy Statement: http://instagram.com/about/legal/privacy.
Facebook: Social Network; Service provider: Facebook Ireland Ltd., 4 Grand Canal Square, Grand Canal Harbour, Dublin 2, Ireland, Parent company: Facebook, 1 Hacker Way, Menlo Park, CA 94025, USA; Website: https://www.facebook.com; Privacy statement: https://www.facebook.com/about/privacy; Privacy Shield (Ensuring the level of data protection when processing data in the United States): https://www.privacyshield.gov/participant?id=a2zt0000000GnywAAC&status=Active; possibility of objection (Opt-Out): Settings for advertisements: https://www.facebook.com/settings?tab=ads; Additional information on data protection: Agreement on joint processing of personal data on Facebook pages: https://www.facebook.com/legal/terms/page_controller_addendum, Privacy policy for Facebook pages: https:// http://www.facebook.com/legal/terms/information_about_page_insights_data.
LinkedIn: Social Network; Service Provider: LinkedIn Ireland Unlimited Company, Wilton Place, Dublin 2, Ireland; Website: https://www.linkedin.com; Privacy Statement: https://www.linkedin.com/legal/privacy-policy; Privacy Shield (Ensuring the level of data protection when processing data in the United States): https://www.privacyshield.gov/participant?id=a2zt0000000L0UZAA0&status=Active; Possibility of objection (Opt-Out): https://www.linkedin.com/psettings/guest-controls/retargeting-opt-out.
Pinterest: Social Network; Service provider: Pinterest Inc., 635 High Street, Palo Alto, CA, 94301, USA; Website: https://www.pinterest.com; Privacy statement: https://about.pinterest.com/de/privacy-policy; Possibility of objection (Opt-Out): https://about.pinterest.com/de/privacy-policy.
Twitter: Social network; Service provider: Twitter Inc., 1355 Market Street, Suite 900, San Francisco, CA 94103, USA; Privacy statement: https://twitter.com/de/privacy, (Settings) https://twitter.com/personalization; Privacy Shield (Ensuring the level of data protection when processing data in the United States): https://www.privacyshield.gov/participant?id=a2zt0000000TORzAAO&status=Active.
YouTube: Social Network; Service provider: Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, Ireland, Parent company: Google LLC, 1600 Amphitheater Parkway, Mountain View, CA 94043, USA; Privacy statement: https://policies.google.com/privacy; Privacy Shield (Ensuring the level of data protection when processing data in the United States): https://www.privacyshield.gov/participant?id=a2zt000000001L5AAI&status=Active; Possibility of objection (Opt-Out): https://adssettings.google.com/authenticated.
Geoportail: https://www.geoportail.lu/en/about-us/terms-conditions/.

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